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Why Someone With Dementia Repeats the Same Question
Storage Is Struggling, Not Effort

Can we sit with this one for a minute?

Because this one wears people down.

You answer the question.

Two minutes later, it comes again.

You answer it again.

Then again.

And somewhere around the fourth or fifth time, something shifts inside you.

It’s not just irritation.

It’s something deeper.

It’s the feeling that the conversation isn’t landing anymore.

Like you’re speaking into air.

Like the connection you used to share is thinning.

That’s the part that hurts.

Not just the repetition.

The feeling of losing connection.

If you’ve felt that, you are not alone.

But let’s slow this down.

Because when the same question keeps coming back, something very specific is happening.

And understanding it changes everything.



Let’s Talk About What’s Actually Happening

We tend to think of memory as one big thing.

Either someone remembers or they don’t.

But memory isn’t one system.

There’s short-term memory.
There’s working memory.
There’s long-term memory.
There’s procedural memory.

They don’t all decline the same way. And they don’t affect daily life in the same way.

When repetition shows up, the issue is usually short-term memory.

Short-term memory is the brain’s storage system for new information.

It’s what allows someone to hear an answer and hold onto it for later.

If storage is weak, the answer doesn’t stick.

Not because they aren’t trying.

Not because they don’t care.

Because storage is struggling. Not effort.

That sentence matters.

Read it again.

Storage is struggling. Not effort.


Why It Feels So Personal

When someone asks the same question again and again, it can feel like they weren’t listening.

It can feel like your words didn’t matter.

It can feel like you’re invisible in the conversation.

That emotional response makes sense.

But here’s what’s really happening.

The information was heard.

It just wasn’t stored.

If storage is weak, the brain cannot hold onto new details for very long.

So the question returns.

Not to test you.

Not to annoy you.

But because the answer never settled into place.

That doesn’t make it less exhausting.

But it changes the meaning of it.


And Then the Words Slip Out

“I just told you.”

Most caregivers say it at some point.

Sometimes gently.

Sometimes with edge.

Sometimes immediately followed by guilt.

Let’s be honest about this.

That phrase usually comes from fatigue.

You are tired of repeating.

You are tired of feeling like your words don’t land.

You are tired of doing it alone.

But here’s the part we don’t always see.

When storage is weak and we spotlight the gap, stress rises.

And stress makes recall worse.

That’s not opinion.

That’s how the brain works.

When someone feels pressure, their nervous system shifts into protection mode.

Protection mode is not good for retrieval.

So when we say, “I just told you,” even softly, it can create tension.

Tension increases anxiety.

Anxiety makes storage and retrieval harder.

The repetition continues.

That’s the cycle.

Not because you’re doing something wrong.

Because no one explained the loop.


Short-Term Memory vs Working Memory

Let’s separate two things clearly.

Short-term memory is storage.

It answers the question, “Does this stick?”

Working memory is different.

Working memory holds information long enough to use it.

That’s what allows someone to hear, “Grab your shoes from the closet,” and walk to the closet remembering why they went there.

When working memory is weak, the instruction fades mid-step.

That’s why someone may look like they’re starting a task and then suddenly stop.

Or why they walk into a room and forget what they were about to do.

Short-term memory affects repetition.

Working memory affects follow-through.

Both affect function.

And when function shifts, behavior shifts.

Cognition drives function.

Function shapes daily life.

Understanding that gives you leverage.


This Is Where Connection Can Break Down

Repetition doesn’t just test patience.

It tests connection.

It can start to feel like conversations aren’t shared anymore.

Like you’re carrying both sides.

But here’s the truth.

The relationship is still there.

The storage system is what’s changing.

If we misinterpret repetition as disinterest, resentment grows.

If we understand it as storage struggling, compassion has room to grow instead.

That doesn’t erase exhaustion.

But it protects connection.


The Shift

Here’s the practical shift for this one.

Stop saying, “I just told you.”

Not because you’re not allowed to feel frustrated.

Not because you have to be endlessly patient.

But because pointing out the gap doesn’t strengthen storage.

It only highlights it.

Instead, answer again.

Same calm tone.

Or redirect gently.

Or offer a visual cue if it’s something repeated frequently.

A note on the fridge.

A simple written reminder.

A consistent phrase you use each time.

The goal is not to force memory to work differently.

It’s to support the gap without spotlighting it.


What This Changes

When you stop pointing out the lapse, something subtle happens.

The emotional temperature lowers.

The nervous system stays steadier.

The cycle loosens.

You’re not fighting the storage issue.

You’re working around it.

And that preserves dignity.

It protects the relationship.

It protects you, too.

Because when you understand that storage is struggling, not effort, you don’t have to take repetition as a personal slight.

You can see it for what it is.

A neurological signal.


Not All Memory Is Failing

It can feel like everything is slipping when repetition starts.

But that’s not the full picture.

Short-term storage may be weak.

Working memory may drop mid-task.

But long-term memory can remain surprisingly strong.

And procedural memory often stays intact much longer.

Procedural memory is learned skill. It’s the memory of how to do something.

You might see this when someone can’t remember what they had for breakfast… but can still walk into the kitchen and make coffee the same way they’ve made it for years.

They reach for the same mug.
They measure the grounds.
They flip the switch.

They don’t need to explain the steps.

Their body knows them.

That’s not small.

That’s function.

And that’s where possibility lives.

You may not be able to make storage stronger.

But you can build around what still works.

Lean into routine.

Protect habits.

Support the systems that are still steady.

That’s not pretending decline isn’t happening.

That’s working intelligently within it.


This Is the Work We Do Together

In coaching sessions, this is often one of the first patterns we slow down.

We look at the repetition moments.

We identify whether storage or working memory is under strain.

We break the stress cycle.

We build supports that fit your home and your routines.

The blog gives you the framework.

Coaching applies it to your real-life moments.

Because every home is different.

And sometimes it helps to have someone else see the loop with you.


There Is Hope Here

You may not be able to strengthen short-term storage.

But you can protect connection.

You can stop spotlighting the gap.

You can lean into routine.

You can build around what still works.

That matters more than perfect recall.

And if you’re starting to see these patterns in your own home, this is exactly the kind of thing we slow down in coaching.

The blog gives you the framework.

Coaching applies it to your real-life moments so you’re not navigating repetition alone.

Next, we’re going to talk about language.

Because sometimes the issue isn’t that the answer wasn’t stored.

Sometimes the message was never fully understood in the first place.

And that changes how we respond, too.

Notes
  1. Alzheimer’s Association. (2024). 10 early signs and symptoms of Alzheimer’s and dementia. https://www.alz.org/alzheimers-dementia/10_signs
  2. Alzheimer’s Association. (2024). What Causes Memory Loss? Assessing Symptoms and Seeking Help https://www.alz.org/alzheimers-dementia/memory-loss-concerns
  3. Lupien, S. J., Maheu, F., Tu, M., Fiocco, A., & Schramek, T. E. (2007). The effects of stress and stress hormones on human cognition: Implications for the field of brain and cognition. Brain and Cognition, 65(3), 209–237. https://doi.org/10.1016/j.bandc.2007.02.007
  4. National Institute on Aging. (2023). Alzheimer’s disease fact sheet. https://www.nia.nih.gov/health/alzheimers-disease-fact-sheet
  5. National Institute on Aging. (2023). What is dementia? Symptoms, types, and diagnosis. https://www.nia.nih.gov/health/what-dementia-symptoms-types-and-diagnosis
  6. National Institute on Aging. (2023). Cognitive health and older adults. https://www.nia.nih.gov/health/cognitive-health-and-older-adults
  7. Salthouse, T. A. (2010). Selective review of cognitive aging. Journal of the International Neuropsychological Society, 16(5), 754–760. https://doi.org/10.1017/S1355617710000706
  8. World Health Organization. (2023). Dementia. https://www.who.int/news-room/fact-sheets/detail/dementia
Disclaimer
The information provided in this blog is for educational purposes only and should not be considered medical advice. Always consult with a doctor or a licensed physical therapist before starting any new exercise routine, using assistive devices, or following the recommendations mentioned. Every individual’s needs are different, and professional guidance is essential to ensure safety and appropriateness of care.


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Meet Carlyn Lenfestey

Carlyn is a dedicated physical therapist with over 20 years of experience, holding a Bachelor’s degree in Health Sciences and a Master’s degree in Physical Therapy from the University of New England. For more than a decade, she has been a Certified Dementia Care Practitioner and Trainer. Her journey into dementia care began when her grandfather was diagnosed, and she watched her grandmother take on the role of caregiver. Over the years, as her remaining three grandparents were also diagnosed, Carlyn developed a deep commitment to helping caregivers.

Having cared for countless patients with dementia, Carlyn understands the struggles both personal and professional caregivers face. She has provided training and support to both groups, ensuring that caregivers are knowledgeable, equipped, and empowered. Driven by the belief that people with dementia deserve lives filled with joy and purpose, Carlyn is passionate about creating a better way to care for and support both individuals with dementia and those who care for them.


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