When Emotions Drive the Behavior: The Emotional Spoke and Dementia Activities
What fear, grief, and a lost sense of purpose look like at activity time, and what to do about it.
Part 2 of 6: Activities and the Wheel of Function Framework™

Last week we looked at why most activity advice starts in the wrong place. Instead of beginning with the activity, the Wheel of Function Framework™ asks you to begin with the person. Specifically, with what is happening inside them before you ever put anything on the table.

This week we go deeper into the first spoke: Emotional.

Of all five spokes, this is the one most likely to be overlooked. It is easy to scan a room for sensory noise or notice that someone is physically tired. It is harder to slow down enough to ask what a person is feeling, especially when you are busy, when the day is already difficult, and when the person you support cannot always tell you in words.

But the emotional spoke is often the difference between an activity that connects and one that falls completely flat.

What the Emotional Spoke Actually Measures
The emotional spoke is not about mood in the way we typically think about it. It is not asking whether someone is happy or sad today.

It is asking something more specific: does this person feel safe, capable, and connected right now?

Those three things, safety, competence, and connection, are the emotional conditions that make engagement possible. When they are present, a person can reach toward an activity, follow a simple prompt, and experience something that feels meaningful. When they are absent, no activity on any list is going to work.

Here is what makes dementia care particularly complex in this area. The brain changes that come with dementia affect emotional memory differently than factual memory. A person may not remember what happened this morning, but they will carry the emotional residue of it for hours. An upsetting interaction, a confusing moment, a loss they experienced and then forgot and experienced again, all of these leave an emotional imprint that shapes everything that comes after.

When you walk in with an activity and your person shuts down or turns away, the emotion driving that response may have nothing to do with you or with the activity. It may be something that happened two hours ago that they can no longer name.
That is what the emotional spoke helps you see.

What Fear Looks Like at Activity Time
Fear is one of the most common and most misread emotional states in dementia care.

It does not always look like fear. It rarely looks like someone cowering or crying. More often it looks like rigidity. Refusal. A flat no when you offer something that seemed perfectly reasonable. A person who becomes tense the moment you approach with something new.

The brain affected by dementia is working harder than we can imagine just to make sense of its environment. When something unfamiliar is introduced, including a new activity, a new object, or a new prompt, the brain may register it as a threat before it registers it as an opportunity.

What this looks like in practice:
  • Pushing away objects placed on the table
  • Saying no repeatedly without explanation
  • Becoming agitated when you try to guide their hands
  • Stiffening or pulling away when you sit beside them
  • Asking where they are or asking to go home
What to try when you are reading fear: Reduce the ask before you increase the offer. Sit down first. Get to eye level. Do not put anything on the table yet. Let your presence communicate safety before your words or your activity does. Give the brain time to register that you are not a threat. This is not wasted time. It is the most important work you can do in that moment.

What Grief Looks Like at Activity Time
Grief is present in dementia care in ways that are rarely named.

The person you support is losing things continuously. Roles they held. Skills they built over a lifetime. The ability to drive, to cook, to manage their own schedule, to recognize people they love. These are not abstract losses. They are the losses of identity. And the grief that comes with them is real, even when the person cannot articulate it.

Grief looks different from depression, though the two can overlap. Grief has a specific quality of longing. It often surfaces when someone is confronted with something that reminds them of what they have lost.

What this looks like in practice:
  • Flat affect or tearfulness that arrives without obvious cause
  • Resistance to activities they used to love (because the gap between who they were and who they are now is too painful)
  • Talking about people who have passed as though they are still living
  • Asking to go home even when they are home
  • A kind of quietness that feels different from calm
What to try when you are reading grief: Do not redirect immediately. Sit with the feeling first. Acknowledge it without correcting it. "It sounds like you are missing something today" is more useful than "let's try to think of something happy." Once the feeling has been acknowledged, move gently toward an activity that honors who they were. Not who they are struggling to be now, but who they were at their best. A job they were proud of. A skill they built. A place they loved.

What a Lost Sense of Purpose Looks Like at Activity Time
This is the spoke signal that is easiest to miss because it does not look like distress. It looks like disengagement.

A person who has lost their sense of purpose is not agitated. They are not afraid. They are simply not there in the way you need them to be. They may comply with prompts without any real engagement. They may sit through an activity without connecting to it. They may seem present but feel completely absent.

Purpose is not a luxury. It is a fundamental human need that does not disappear with a dementia diagnosis. The brain continues to need to feel useful, to feel that what it is doing matters, to feel that it is contributing something.

What this looks like in practice:
  • Going through the motions without engagement
  • Frequently asking what they are supposed to be doing
  • Losing interest quickly even in activities that seemed to start well
  • Declining invitations to activities with "what's the point"
  • A general flatness or absence of affect during the activity
What to try when you are reading a lost sense of purpose: Reframe the activity as a role, not a task. Instead of "let's do this puzzle," try "I could really use your help with something." Instead of "here are some flowers to arrange," try "I want to put these on the table for when people come. Can you help me make them look nice?" The activity itself may be identical. What changes is whether the person has a reason to do it that connects to something that still matters to them.

Reading the Room: A 60-Second Emotional Check
Before you introduce any activity, spend 60 seconds doing this.

Look at their body. Is it relaxed or tense? Are their shoulders up or down? Are their hands still or restless?

Look at their face. Is there eye contact? Are they tracking you? Is there any expression of recognition or warmth, or is the face flat and turned away?

Listen to what they are saying. Are they asking repetitive questions? That is almost always anxiety. Are they talking about people or places from long ago? That is emotional memory surfacing. Are they saying nothing at all? That is worth paying attention to.
Ask one soft question. Not "do you want to do an activity?" Ask something that opens rather than directs. "How are you feeling today?" or "Is there anything on your mind?" or simply "Can I sit with you for a minute?"

What you learn in those 60 seconds will tell you more than any activity planning guide ever could.

The Emotional Spoke and the Wheel of Function Framework™
The Wheel of Function Framework™ treats the emotional spoke as the foundation everything else rests on. You can have a perfectly sensory-appropriate environment, a physically comfortable person, a cognitively matched activity, and a beautifully arranged space. If the emotional spoke is wobbling, none of that will be enough.

This is why the emotional spoke is always the first one to check.

Not because the other spokes matter less. They matter enormously, and we will go through each of them in the weeks ahead. But emotional safety is the ground everything else grows from. When a person does not feel safe, capable, and connected, the brain cannot access the rest of what it needs to engage.

Start here. Always start here.

What Comes Next
Next week we look at the Sensory Spoke: what the brain is doing with the information it takes in from the environment, and how sensory overload or underload can make engagement impossible before you have introduced a single activity.
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A Tool for This Week
You just spent time learning how to read the emotional state of the person you care for. Now here is something for yours.

Calm for Caregivers is a free Spotify playlist I built specifically for caregivers. 15 tracks across three sections: morning grounding, mid-task calm, end of day release. No program to follow. No checklist to complete. Just music designed to help your nervous system find somewhere to land after a hard day.

Because the emotional spoke applies to you too. 

If You Are Ready for a Deeper Conversation
If you are looking at what is happening with your person and you want help mapping a way forward using the Wheel of Function Framework™, a discovery call is where we start.

Thirty minutes. Free. Specific to your situation.


About the Author
Carlyn Lenfestey is a licensed Physical Therapist with 25 years of clinical experience and 15 years of dementia specialization. She is a Certified Dementia Practitioner (CDP) and Certified Alzheimer's Disease and Dementia Care Trainer (CADDCT), and the creator of the Wheel of Function Framework™. Her work helps family caregivers and healthcare professionals transform the hardest moments of dementia care into manageable, dignified ones.

Notes
  1. Cohen-Mansfield, J., & Mintzer, J. E. (2005). Time for change: The role of nonpharmacological interventions in treating behavior problems in nursing home residents with dementia. Alzheimer Disease and Associated Disorders, 19(1), 37–40. https://pubmed.ncbi.nlm.nih.gov/15764870/
  2. Fazio, S., Pace, D., Flinner, J., & Kallmyer, B. (2018). The fundamentals of person-centered care for individuals with dementia. The Gerontologist, 58(Suppl 1), S10–S19. https://doi.org/10.1093/geront/gnx122
  3. Kitwood, T. (1997). Dementia reconsidered: The person comes first. Open University Press.
  4. Livingston, G., Huntley, J., Sommerlad, A., Ames, D., Ballard, C., Banerjee, S., Brayne, C., Burns, A., Cohen-Mansfield, J., Cooper, C., Costafreda, S. G., Dias, A., Fox, N., Gitlin, L. N., Howard, R., Kales, H. C., Kivimäki, M., Larson, E. B., Ogunniyi, A., … Mukadam, N. (2020). Dementia prevention, intervention, and care: 2020 report of the Lancet Commission. The Lancet, 396(10248), 413–446. https://doi.org/10.1016/S0140-6736(20)30367-6
  5. Magai, C., Cohen, C., Gomberg, D., Malatesta, C., & Culver, C. (1996). Emotional expression during mid- to late-stage dementia. International Psychogeriatrics, 8(3), 383–395. https://doi.org/10.1017/S1041610296002712
Disclaimer
The information provided in this post is for educational purposes only and should not be considered medical advice. Always consult with a physician or licensed healthcare provider before making any decisions about treatment. Every individual's situation is different, and professional guidance is essential.





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Meet Carlyn Lenfestey

Carlyn is a dedicated physical therapist with over 20 years of experience, holding a Bachelor’s degree in Health Sciences and a Master’s degree in Physical Therapy from the University of New England. For more than a decade, she has been a Certified Dementia Care Practitioner and Trainer. Her journey into dementia care began when her grandfather was diagnosed, and she watched her grandmother take on the role of caregiver. Over the years, as her remaining three grandparents were also diagnosed, Carlyn developed a deep commitment to helping caregivers.

Having cared for countless patients with dementia, Carlyn understands the struggles both personal and professional caregivers face. She has provided training and support to both groups, ensuring that caregivers are knowledgeable, equipped, and empowered. Driven by the belief that people with dementia deserve lives filled with joy and purpose, Carlyn is passionate about creating a better way to care for and support both individuals with dementia and those who care for them.


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